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Privacy
and Security
The data you have provided
will be treated as confidential and will not be sold or passed to any
other concern.
Refund Policy
Refunds will be given at the discretion
of the Company Management.
Return Policy
Goods may not be returned until
a Return Authorisation Number has been obtained from the Company. The cost of returning the goods is the responsibility of the customer unless otherwise agreed in advance.
Order Acceptance
Order acceptance and the completion of the
contract between you and us will take place on the dispatch of the Products
ordered to you unless we have notified you that we do not accept your
order or you have cancelled it in accordance with the instructions on
How to Cancel An Order, which are available from us on request.
Non-acceptance of an order may be a result of one of the following:
The product you ordered being unavailable from stock
Our inability to obtain authorisation for your payment
The identification of a pricing or product description error
You not meeting the eligibility to order criteria set out in our main
Terms and Conditions
Price
and Delivery
The price for each product shall be the recommended retail price for
that Product (disregarding any special offers, promotions or other discounts)
that is quoted on this Website on the date you place your order, subject
to any inadvertent pricing errors (whether technical or otherwise) by
us. Quantity discounts, special modifications etc may be negotiated independently;
please contact us for details.
Prices are ex works and do not include Value Added Tax, which will be
charged to UK orders at the prevailing rate; VAT will not be added to
EU orders (other than from the UK) provided that a valid Tax Registration
Number is supplied at the time of ordering, otherwise VAT at the prevailing
UK rate must be paid. Packing, insurance and shipping charges are additional.
Please note that,
on delivery of your package, you may be liable
to pay local customs duty and taxes and the shipping company's customs
clearance fee. Postage quoted on this website is via the most suitable
Post Office service. The customer accepts responsibility for the goods
once they are shipped. Please note that goods
may be delayed in customs clearance when shipped by this method.
Please contact us for courier service rates (UPS, DHL, FedEx, TNT etc),
and for costs for insurance..
Where
products cannot be shipped within 14 days of placing your order, you will
be notified of the expected shipping date by email.
Warranty
The Warranty for items bought via this website
via the credit card facility is limited to a maximum of 12 months, excluding
misuse and fair wear-and-tear. The Warranty does not apply to components
which are commonly regarded as consumable, eg fuses, bulbs, etc.
In some instances, the manufacturers represented
by the Company offer a longer warranty period, for which the Company does
not accept responsibility. The
Warranty applies only to goods which are faulty. Goods which have been
wrongly ordered or mis-specified will only be exchanged or a refund issued
at our discretion, and a processing fee will be charged to cover our expenses.
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